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Terms & Conditions
Terms and Conditions (This document was last updated 14th November 2010)
   
01. www.LotteryGarden.com is an online ticket purchasing service operated by GLOBAL FULFILMENT SYSTEMS LTD (Hereon "GFS Ltd.")
 
  1. Use of the services offered on the www.LotteryGarden.com site are subject to the Terms and Conditions as detailed on this page
     
  2. GFS Ltd. reserve the right to modify these terms and conditions at any time, but users will be notified when any changes have been made.
     
  3. All Terms and Conditions are legally binding upon acceptance by the individual on whose behalf the ticket(s) are purchased (hereon after the "Individual")
     
  4. We encourage you to read the following Terms and Conditions before playing.
02. Charges are made in accordance to the fees stated
03. It is the responsibility of the Individual to ensure that correct instructions are submitted to www.LotteryGarden.com to effect the purchase of any ticket. GFS Ltd. will accept no liability for incorrect instructions.
04. GFS Ltd. cannot be held liable for any lost or delayed transactions caused by the failure of the UK Lottery computer or for any other computer or communications fault that may occur in the transaction of this business, or by any event or circumstance beyond reasonable control. Force Majure applies.
05. GFS Ltd. will only acquire tickets if successful payment is received before 16:00 hrs (UK Time) on the respective day of the draw.  GFS Ltd. cannot be held liable for any late notification of entries for a particular draw. It is the responsibility of the Individual to ensure that their orders are placed in time for a draw and that their Active Entries correctly show their purchased tickets. If the Individual does not receive a confirmation by email of their order (due to the player’s ISP non-performance) then they must check (prior to cut-off time) their own transaction history online for confirmation of their entry. For payments received after the cut-off time, the Individual understands that:
 
  • A ticket will not have been purchased for that draw, and therefore no prizes may be claimed.  
  • They will receive Credits (either as Tickets or Cash Credit) for the affected number of tickets which can be used for future draws.
06. GFS Ltd. shall act as group manager in collection of prize monies, and will seek to notify winners of their prizes within 24  hours.

Prizes will be credited to the user immediately, after which the user can instruct us to withdraw to any bank account of their choice, or back to their registered Moneybookers account. Further rules regarding the prize apply depending on the ticket-type:

Value Tickets: Monies shall be paid only to the Individual, less any accrued interest and 5% agency fee within a maximum of 2 working days of receipt from Camelot Limited.

Premium Tickets: Monies shall be paid only to the Individual, less any accrued interest within a maximum of 2 working days of receipt from Camelot Limited. There is 0% (zero percent) agency fee regardless of the prize level. Winners may also convert prizes (if they so wish) in to UK Lotto/ThunderBall ticket credits at the special rate of £1=1Ticket.
07. Who may use the service?
 
  • The Individual may not purchase tickets nor claim prize monies if under the age of 18 years  
  • The Individual must observe their national laws relating to lottery and gambling.  In case of doubt, the cardholder must assure themselves
08. The entry is purchased on your behalf subject to the rules for online games and the UK Lottery game procedures.  In the event of your failure to comply with those rules and procedures, the ticket purchased on your behalf shall become the property of GFS Ltd. and any prize monies resulting therefrom shall remain the property of GFS Ltd.
09. Customer data will be treated confidentially and will not be sold on under any circumstances.
10. Your credit card will be processed immediately after confirmation of your instruction to Add Funds, using the Manage Funds page. The debit will appear on your credit card statement as "MONEYBOOKERS, LONDON ".
11. Refunds & cancellations policy
 
  1. Once you have instructed a ticket purchase our services begin immediately and so, unfortunately, we're not able to offer any refunds. Tickets cannot be amended or cancelled because an instruction to purchase is automatically carried out after confirmation from you. Please double-check your numbers before completing your purchase to avoid any mishaps.
  2. For tickets that have been purchased by the Individual, but relate to a draw not within 14 days, GFS Ltd. may be able to validate those tickets for an alternative date. To use this facility, please email tickets@lotterygarden.com 
  3. Due to our volume discount pricing structure, GFS Ltd. will not normally refund your unexpired entries if you decide to cancel those tickets altogether.  Under exceptional circumstances, refunds will be made to cardholders for tickets not relating to draws within 14 days, less any benefits accrued through volume discounts for elapsed tickets. 
12.
GFS Ltd. recommends that the cardholder/Individual prints out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.