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UK Lotto Tickets : MAXIMUM PRICE £2.30 EuroMillions Tickets :MAXIMUM PRICE £3.50
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Terms & Conditions
Terms and Conditions (This document was last updated 9th May 2010
   
01. www.LotteryGarden.com is an online ticket purchasing service operated by GLOBAL FULFILMENT SYSTEMS LTD (Hereon "GFS Ltd.")
 
  1. Use of the services offered on the www.LotteryGarden.com site are subject to the Terms and Conditions as detailed on this page
     
  2. GFS Ltd. reserve the right to modify these terms and conditions at any time, but users will be notified when any changes have been made.
     
  3. All Terms and Conditions are legally binding upon acceptance by the individual on whose behalf the ticket(s) are purchased (hereon after the "Individual")
     
  4. We encourage you to read the following Terms and Conditions before playing.
02.
Charges are made in accordance to the fees stated
03. It is the responsibility of the Individual to ensure that correct instructions are submitted to www.LotteryGarden.com to effect the purchase of any ticket. GFS Ltd. will accept no liability for incorrect instructions.
04. GFS Ltd. cannot be held liable for any lost or delayed transactions caused by the failure of the UK Lottery computer or for any other computer or communications fault that may occur in the transaction of this business.
05.
GFS Ltd. will only acquire tickets if successful payment is received before 16:00 hrs (UK Time) on the respective day of the draw.  GFS Ltd. cannot be held liable for any late notification of entries for a particular draw. It is the responsibility of the Individual to ensure that their orders are placed in time for a draw and that their Active Entries correctly show their purchased tickets. If the Individual does not receive a confirmation by email of their order (due to the player’s ISP non-performance) then they must check (prior to cut-off time) their own transaction history online for confirmation of their entry. For payments received after the cut-off time, the Individual understands that:
 
  • A ticket will not have been purchased for that draw, and therefore no prizes may be claimed.  
  • They will receive Credits (either as Tickets or Cash Credit) for the affected number of tickets which can be used for future draws.
06.

GFS Ltd. shall act as group manager in collection of prize monies, and will seek to notify winners of their prizes within 48 hours.

Where prizes are in the category of "Match 3 main ball" or lower, the prize will be paid immediately, and in full directly in to the member's LotteryGarden account. Further rules regarding the prize apply depending on the ticket-type:

Value Tickets: Monies shall be paid only to the Individual, less any accrued interest and the relevant agency fee within a maximum of 10 working days of receipt from Camelot Limited. For winnings in the category of "Match 3 Main Numbers" and lower, there is 0% agency fee. For higher prizes, there is an agency fee of 5%

Premium Tickets: Monies shall be paid only to the Individual, less any accrued interest within a maximum of 10 working days of receipt from Camelot Limited. There is 0% agency fee regardless of the prize level. Winners may also convert prizes (if they so wish) in to UK Lotto/ThunderBall ticket credits at the special rate of £1=1Ticket.
07. Who may use the service?
 
  • The Individual may not purchase tickets nor claim prize monies if under the age of 18 years  
  • The Individual must observe their national laws relating to lottery and gambling.  In case of doubt, the cardholder must assure themselves
08. Players who submit their tickets in to a LotteryGarden syndicate understand that:
  • Every ticket in the syndicate has exactly the same percentage share, together equalling 100%.
  • Players can only enter one ticket per syndicate
  • If the syndicate table is only partially filled, then prizes will be split only amongst the participating players
  • Prizes won in a syndicate are still subject to clause 06.
  • Where the value of each syndicate players' prize after splitting is less than £1, the player will be only able to convert this in to Cash credit.
  • Once entered, a syndicate ticket cannot be withdrawn or moved from the syndicate
09.
The entry is purchased on your behalf subject to the rules for online games and the UK Lottery game procedures.  In the event of your failure to comply with those rules and procedures, the ticket purchased on your behalf shall become the property of GFS Ltd. and any prize monies resulting therefrom shall remain the property of GFS Ltd.
10. Customer data will be treated confidentially and will not be sold on under any circumstances.
11.
Your credit card will be processed immediately after confirmation of your instruction to Add Funds, using the Manage Funds page. The debit will appear on your credit card statement as "MONEYBOOKERS, LONDON ".
  Refunds & cancellations policy
12.
  1. Once you have instructed a ticket purchase our services begin immediately and so, unfortunately, we're not able to offer any refunds. Tickets cannot be amended or cancelled because an instruction to purchase is automatically carried out after confirmation from you. Please double-check your numbers before completing your purchase to avoid any mishaps.
  2. For tickets that have been purchased by the Individual, but relate to a draw not within 14 days, GFS Ltd. may be able to validate those tickets for an alternative date. To use this facility, please email tickets@lotterygarden.com 
  3. Due to our volume discount pricing structure, GFS Ltd. will not normally refund your unexpired entries if you decide to cancel those tickets altogether.  Under exceptional circumstances, refunds will be made to cardholders for tickets not relating to draws within 14 days, less any benefits accrued through volume discounts for elapsed tickets. 
  4. Chargebacks: Individuals will automatically forfeit any and all prizes won if a payment is charged back for any reason for any transaction.  If a chargeback is received, GFS Ltd. reserves the right to credit back any transactions from that Individual, who in turn may forfeit any prizes won through this service. We would ask that you consult us at service@lotterygarden.com before initialising a chargeback.
13.
GFS Ltd. recommends that the cardholder/Individual prints out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.
14.
GFS Ltd. cannot be held responsible for any failure to deliver entries you have ordered, or the delay in doing so that is caused by any event or circumstance beyond reasonable control.  Force Majure applies.